Privacy Policy

At Punt Casino, we deeply value the trust and loyalty our players place in us. We are committed to protecting your personal information and handling it with the utmost care and respect. This Privacy Policy outlines the steps we take to collect, use, and safeguard your data. Please take the time to review this policy to make well-informed decisions about your interactions with our casino.

Data Processing

This Privacy Policy details our obligations under gambling regulations concerning the processing of players' personal data. This process is vital for enabling participation in our games and providing the associated services.

Our website is managed by Dama N.V., a company incorporated in Curaçao, and its subsidiary, Friolion Limited, located in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V.

By using our services, you consent to this Privacy Policy. Please note that this document may be updated periodically, and we encourage you to review it regularly. Continued use of our services signifies your acceptance of any changes.

Collection of Information

We collect various personal details from you through our website, including:

1. Registration Data: Information provided when registering, such as your name, contact details, and identification documents.
2. Communication Records: Information gathered from your interactions with us through various communication channels.
3. Transaction and Usage Data: Records of your transaction history, including deposits, withdrawals, and other interactions with the website.
4. Verification Documents: Documents required for identity verification and to meet compliance checks.

Usage of Information

The information we collect is used for the following purposes:

1. Transaction Processing: To facilitate the processing of deposits, withdrawals, and bets.
2. Service Provision: To provide requested services and offer customer support as needed.
3. Verification and Compliance: To carry out necessary verification procedures and meet regulatory requirements.
4. Marketing Communications: To send promotional materials, subject to your consent.
5. Legal Compliance: To ensure adherence to legal requirements, such as anti-money laundering regulations.
6. Fraud Prevention: To monitor activities and prevent any fraudulent or illegal behavior.
7. Market Research: To conduct market research and analyze aggregated data for internal purposes.

Marketing Communications

With your consent, we may use your personal information to send you promotional communications regarding our products and services. You can opt-out of receiving marketing communications at any time by adjusting your preferences in your account settings or contacting customer support.

Disclosure of Information

We do not sell or rent your personal data. However, we may share your data in the following circumstances:

1. Within Our Group: To provide services and ensure legal compliance.
2. With Business Partners: When necessary for service delivery or to comply with legal obligations.
3. Third-Party Providers: To allow third-party service providers to process data on our behalf under strict privacy protections.

Data Security and Retention

We prioritize the security of your personal information and follow strict legal standards to protect it. We retain your personal data as required by law and for a minimum of five years after your account is closed, in accordance with anti-money laundering regulations.

Cookies and Tracking

We use cookies and related technologies to enhance the functionality of our website, analyze user activity, and support our marketing efforts. You can control cookie preferences through your browser settings, but disabling cookies may affect your website experience.

Your Rights and Contact Information

You have the right to:

1. Access Your Data: Request access to the personal data we hold about you.
2. Update Your Information: Correct or update any personal details.
3. Opt-Out of Marketing: Withdraw your consent for marketing communications at any time.

For concerns or inquiries, please contact our Data Protection Officer (DPO) via email. You also have the right to file complaints with relevant supervisory authorities under GDPR.

This Privacy Policy is a testament to our commitment to protecting your privacy while offering a secure and compliant gaming environment. If you have any questions or requests regarding your personal data, please don’t hesitate to contact us.